Refund policy

At Biofuse, we strive to ensure customer satisfaction with every purchase.

You have 7 days from the date of delivery to request a return or refund.

Eligibility for Returns:

  • Item must be unused and in original condition
  • Must be in original packaging
  • Proof of purchase is required

Non-Returnable Items:

  • Used or damaged products (not due to our fault)
  • Personal care items (for hygiene reasons, if applicable)

Refund Process:

Once your return is received and inspected:

  • Approved refunds will be processed within 5–7 business days
  • Refund will be credited to your original payment method

Return Shipping:

  • Customer is responsible for return shipping cost (unless product is defective)

For return requests, contact us at: biofuse.fit@gmail.com